EVO, Innova, California Natural and HealthWise Dog Food Recall


March 18, 2013 – Natura Pet Products has announced it is recalling four of its most popular brands of dry dog, cat and ferret foods due to possible contamination with Salmonella bacteria.

Specific lots of the following brands have been recalled:
Natura Pet Products Dog Food Recall

  • EVO
  • Innova
  • California Natural
  • HealthWise

No Karma, Mother Nature, wet or treat products are included in this recall.

No illnesses have been reported from the recalled products and no other P&G Pet Care brands are involved.

The recall has been confirmed by the FDA in a news release dated March 18, 2013.

What’s Being Recalled?

Please visit this table of recalled products for a complete list with details for all the products being recalled.

What to Do?

If you have a product included on this list, you may contact the company at http://www.naturapet.com/about/contact-us or at 800-224-6123.

You can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to http://www.fda.gov/petfoodcomplaints.

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  • Pattyvaughn

    Please go to the top of this page and on the lefthand sidebar find the spot to sign up for recall alerts by email. I’m so sorry for your loss.

  • Crazy4cats

    I’m really sorry to hear about your cat. What a heart breaker.

  • Jacks mom

    We just lost our beloved cat to this food. April 28th we purchased the dry Innova in Medford Or. On our way back to WA. from a trip. Didnt open and feed the food for about 6weeks because we still had a partial bag. After opening the new bag my cat woke up in the middle of the night vomiting and had very runny diarrhea. The next day he was a bit lethargic but no more vomiting or runny stool. Then he stopped eating his food. Would only eat wet food. Within ten days this cat lost one and a half pounds. We had his stool tested for salmonella and it came out negative but we were told this can happen even if it IS present 🙁 by this time the cat was weak and unable to walk steady or jump up to a counter he normally had no problem with. We were giving antibiotics and appetite stimulant but no improvement. Next step was a blood test. His blood was so thin it was barely pink. This cat has been FELV positive since birth but never had any symptoms or illness until this incident. We started to think that this was just his disease kicking in coincidentally with the food recall but wanted answers. We sent the food to a lab in Seattle to be tested and it came back POSITIVE for salmonella. So, here was our otherwise healthy kitty, with a compromised immune system because of his FELV statis, trying to fight off this salmonella bacteria from his food. It took too much of a toll on his system and we had to put him down. Devastating….heartbreaking. We have been talking to several people at Natura and they say NO OTHER animals have been reported ill because of this recalled food…really? Well, now there has! Please don’t EVER buy food from this company again…we won’t! And we will tell everyone we can about this.

  • RobinM61

    As with any prepackaged food (human or pet) we take a lot on faith. We tend to forget that humans are not infallible and that mistakes sometimes get made that are both unfortunate and downright dangerous. It wasn’t all that long ago that other major pet food suppliers had recalls with many illnesses/deaths due to melamine contamination. If you want to be certain that your food isn’t contaminated, then you should make it yourself.

  • ggrruuss00 .

    nutrisca lamb seems to be the one for mine,

  • Donna

    Tamela here is the place to report a possible death due to the food


  • Donna

    P & G is full of it ! I blasted them for not keeping up with the quality Innova customers are used to. They sent me back a letter that they have beefed up their testing for Salmonella, yeah ok two recalls in two months? Not good. All they care about is money, not our pets. I guarantee there will be another recall in the near future. I am done ! I switched to Grandma Mae’s and she is doing well on it. P & G should stick to making soap, not pet food!!!!!
    Donna 🙂

  • Nick

    My 10 month old Chihuahua was eating Healthwise for the last 3 months. Halfway into the second bag he started getting sick. Loose stool. Fasted him as per the vet and no change. I went to switch to Healthwise CHix/RIce Adult food and saw it was recalled.
    One day of a different brand of comparable Chix/Rice adult food and his stool is normal.
    I must report this to P&G I suppose.

  • Pattyvaughn

    Yes, there are reports of animals getting sick. A dog or cat with a healthy gut shouldn’t have problems, but there are a lot of dogs and cats that don’t have healthy guts. P&G isn’t admitting that there are reports, but people are coming here to post about the response they are getting(NOT) from P&G.

  • em

    it’s only really harmful to human contact. I don’t think there are any reported cases of animal sickness. Just humans and not using proper hand hygiene after feeding their dog or cat

  • Pattyvaughn

    Orijen is good. I also like Nature’s Variety Instinct and Weruva.

  • Heidi D.

    Ugh. What brands would you recommend for my 4 year old cat? I like feeding him both wet and dry. Orijen?

    N was eating Innova dry and Natural Balance wet since August of last year. He was a stray that we took in.

  • Karen M

    My cat has eaten an ENTIRE bag of the recalled food…..which I JUST found out about!!!!
    She SEEMS OK…..
    Could she still get sick?

  • Pattyvaughn
  • Heidi D.

    Ah OK. Thanks. Now that I know P&G owns Innova, am switching to Orijen and continuing Natural Balance.

  • Pattyvaughn

    It was taken off the shelves, replaced, and recalled again in just the last couple days.

  • Heidi D.

    I am rather upset. Am seeing this article just today, which was written back in March about Innova cat food, a food I buy for my cat. Just this weekend, we went to Pet’s Supplies Plus in Manchester, CT and bought Innova. Why was it still even on the shelves? This is an outrage! And on top of this, my cat has been lethargic and not himself all of today!


    As a retailer I feel betrayed by P&G. I’ve always supported their lines of food for years. This is the 4th recall in 3 or 4 months. The lack of support has hurt me both personally and my business. I feel they’ve left me out in the cold to deal w/ this and my customers who have trusted me all these years


    This from a P&G rep.

    A single positive test for salmonella on a
    bag dated April 3 has prompted yet another recall. Please pull all Natura dry
    bags and treats/biscuits. That means Evo, Innova, Mother Nature, California
    Natural, Healthwise, Karma. Cans are ok. June 10 we installed our final state of
    the art system of independently testing procedures.

    That is the gist of it !

  • Betsy Greer

    I tried to post an actual link and then a link using dots and coms and both got dumped. There’s a press release on the Natura website with today’s new recall information.

  • Storm’s Mom

    Thanks HDM! Wow..just wow. I mean, healthy dogs should be just fine with salmonella, but recalling EVERYTHING?! Wow.. Interesting how the first line of the release from Natura is “Natura Pet Products is voluntarily recalling specific lots of dry pet food” – and then it goes on to say that EVERYTHING with dates prior to June 10, 2014 is being recalled!


  • Hound Dog Mom

    The info was just posted on Truth About Petfood – I got the email from there.

  • Storm’s Mom

    Mind posting the email you received?


    Guess what ? June 18th, this morning. I got an email that ALL of the Evo, Innova, Calif Natural, etc etc. As a store, it should be taken off the shelf, as a customer, you should return it to your store ASAP.

  • BeccaMims

    Angel is in heaven now

  • Shawna

    I’m so very sorry for your loss Marcia. You are in my prayers. Rest in peace Angel!!

  • Red

    But what about the cosmetics and household cleaning supplies that they also own?

    It’s great what they are doing with the pet food area, but they are a huge company.

  • Cyndi

    I am so very sorry for your loss! I lost my cat too, from Purina One. I know there are no words to help you right now. It sickens me that these companies can get away with killing our pets!

  • Marcia

    EVO TURKEY & CHICKEN dry food poisoned my cat Angel two months ago and Monday he couldn’t fight it any longer and started having convulsions and he died yesterday. P&G is being HORRIBLE. They finally offered to pay the first vet bill of $572 but not the remanding $3500 plus my fabulous seal point lynx bengal is not only dead but both of us have suffered so much these last two months. I can’t console myself.

  • Dina

    I gave this food to my ferret and we ended up in emergency room. She was vomiting nonstop after she tried this food. Later I read other reviews and it says that this food can cause blockages. Please don’t give this food to your ferret!

  • Hound Dog Mom

    Hi Lani Dunn –

    P&G does test on animals, but it’s probably nothing like you’re imagining. This article was published in the Whole Dog Journal:


  • I know P&G is notorious for doing animal testing. I have never been one for remembering what products to boycott, but you can be damn sure I will remember the name of the corporation that may have killed my best friend. I am having my surviving cat checked for salmonella and if the tests come up positive I will be contacting lawyers.

  • Guest

    Yeah sorry to read about your cat. Procter and Gamble who own Innova for a few years now, probably took a gamble and lie about what their pet foods’ ingredients really come from. For example, I wonder what big business really do behind closed doors. They consider you and I, as nothing more than an object to draw money out of, whatever marketing it takes. Who knows what barbiturates remain in the possible euthanised animal meats P&G have used in their pet food products. Or what ever other cheap carcinogenic substitutes they may have in their pet foods.

  • My cat ate Innova all 9 years of her life. She died suddenly last month of kidney problems, and I didn’t learn about this recall until tonight. I am heartbroken, the Innova is in the garbage and my surviving cat is now eating Orijen. And now I’m signed up for recall alerts.

  • Guest

    I mean…”….vet away”

  • Guest

    Hear, hear! May I add, the best source of man dubbed “dog food”, is your local butcher store.

    A raw meaty bone a day, keeps the vest away!

  • I never buy anything made by P&G or any of its companies that go by other names. Proctor and Gamble are among the worst companies in the world for animal testing. Generation after generation, over and over.

    The one hundred million animals killed yearly in American research labs lead horrible lives. Testing household and cosmetic products for decade after decade is stupid and useless.

    No major vaccine has been discovered from animal testing, no breakthroughs about mental retardation in children have come from animal testing, even tho the March of Dimes still does the same, horrible kitten tests they have done for decades.

    This list of horrors goes on and on, and for those of you who can somehow justify this horror for the sake of humans, I wonder where we think we have the right to cause entire species of animals to live lives of horror and suffering: primates, dogs, cats, rabbits, rats, mice.

    There are dog breeders who advertise that their animals will be docile for testing purposes.

  • Paul

    How long was Denny on Evo?

  • Hound Dog Mom

    Hi Anthony –

    Edit: Sorry I just noticed you’re specifically looking for a dry food. In that cause I would recommend rotating between 5 star foods – variety is important. I’m personally a fan of Orijen and Nature’s Variety. If you can, augment the dry food with fresh cooked, raw or canned foods to increase the species-appropriateness.

  • Pattyvaughn

    Brothers Complete is my favorite.

  • Anthony

    Hey guys….I Love my Siberian Husky and will do anything it takes to make sure he gets the HIGHEST quality dry food. Can you Please recommend any other High quality dog food? Price is no object. Thank you.

  • Pattyvaughn

    Try going to NutriSource. They have a couple cat foods and they are usually easy to transition to.

  • I’m certainly not defending P&G, but a cat should be able to make abrupt dietary changes just like a dog with a healthy gut should be able. My dogs eat a variety of high quality kibble, canned and whole, raw foods, some of which are grain inclusive and some grain free. We switch proteins at every meal. They have no problem switching and we very rarely have any gastro issues.

    I make the decision about what my dogs eat. It’s so much healthier for them, just like it is for us, to eat a variety of healthful foods. No one dog food is perfect, so by switching I avoid prolonged exposure to less desireable ingredients and ensure that my pets eat a wide variety of healthy ingredients and amino acids. Who would want to eat the exact same thing, day after day, for years? That’s not only unhealthy, but incredibly boring. I sure wouldn’t want to and I wouldn’t force my dogs to either.

    In the unlikely event there was a recall of any of the products I used, I would simply eliminate it from the rotation and move on.

  • lilo’smom

    People have seriously gotten into the thinking that their dogs are people. That they eat what people eat. Don’t get me wrong, I love my dog like she’s my kid, But she is none the less a dog. She can’t prosper on a human or even grained diet. I love Orijen! And now that they have taken potato out all together, She is thriving. i get comments all the time on how good her coat looks and how white her teeth are. My mom, who dislikes dogs altogether, will allow her into the house because she doesn’t have a “dog” odor. I’m only 20 but I need to be informed on not only what i eat, but also what my pets eat. Because i love them. Orijen won’t work for everyone, but that’s why Champion Pet Foods has Acana As well :]

  • What are our cats supposed to do? Cats can’t just be switched to a different food. Shame on you P & G!

  • cortam

    Innova killed my friends amazing THEREPY dog.

  • Hound Dog Mom

    lol I’m still not sure why people would associate a human chef (that doesn’t even make healthy human food) with healthy dog food.

  • Pattyvaughn

    Any time a famous person is used to try to sell you a product, it isn’t worth selling on it’s own merit. Run, don’t walk away. RR doesn’t know anything about dog food.

  • Libba Oubre

    How do you feel about Racheal ray

  • Pattyvaughn

    I usually tell people to print up the 4 and 5 star lists and take them with you to all the pet boutiques in your area to see what is available. Pick a few different ones to rotate through.

  • So what dog food is ok to use for adult dogs one 11 lbs one 65 lbs?

  • Read the FDA notice closely. It says “has the potential…..” No illness has been reported.mmi have a dog rescue. We feed 27 dogs the kangaroo and lentil. No problems!

  • Roger Biduk

    You’re absolutely right… wait till they change the formula and not tell anyone like they did when they bought Iams & Eukanuba. You can read about it here Iams and Proctor and Gamble Got Caught, Animal Cruelty: http://www.bestcatanddognutrition.com/?cat=35
    Roger Biduk

  • Rich Mentzel

    I am reading all these posts late I suppose, but I missed the purchase of Natura by P&G and share your grief over it. However ignorance can be bliss. Orijen which I have used for my rescue GSD for over a year got in very short supply due to a fire that messed up their bag freezing device, and during that time period when scrambling for supply, I must have gotten a bad or old bag because my GSD and Shih-tzu both developed raging diarrhea so it had to be the food as a switch to Evo ended it promptly and I actually found a better digestive response with Evo Red Meat formula. Of course now this is in short supply. Looking for other dog foods I noted how many have sweet potato and potatoes in the formula and every treet I ever gave here caused raging diarrhea with either in the formula. I found Nutrisca grain free Lamb food and also potato free and with no pause best stool I have ever seen from her so I am sold!