Contact Us About Your Editor’s Choice or Forum Membership

How can I add a custom image to my personal profile?

To create a custom profile image that will appear next to your name anytime you post a comment on our website, you’ll need to set up your own custom gravatar – also known as a globally recognized avatar.

Your custom gravatar is linked to your email address. So, it will allow you to use the same profile image on any website on the Internet that’s been gravatar enabled.

To create your free gravatar, visit the gravatar website. Be sure to watch the short video there. It will explain what a gravatar is and how you can create your own.

How can I change my email, username or password?

It’s easy to change your email address, username or password at any time. Simply log in to your account and click on “Your Membership”.

At the top of the next screen, click on the small link that says “Edit Account”. From there, you should be able to change any of your account settings.

Be sure to check your spelling as you enter your new details. Otherwise, our system will not be able to recognize you the next time you try to log in.

I’m having trouble logging in to Editor’s Choice.

Whenever you log in, you may use either your username or your email address.

Your password is case-sensitive.

If you continue to have trouble, please contact Member Support and describe your problem in detail. We’ll do our best to help.

I have a question about Editor’s Choice.

The answer to most questions about Editor’s Choice can be found on our Frequently Asked Questions page.

To ask questions about your subscription not addressed on our FAQ page, please contact Member Support.

How can I cancel my membership?

To cancel your membership, simply log in to your Editor’s Choice home page and click “Your Membership”. Then, click on “Cancel My Membership”.

After you cancel, you may contact Member Support if you’ve been a member for less than 30 days and need to request a refund.

I forgot my password.

If you’ve lost your password, simply click this link and enter the email address you used to create your membership.

We’ll immediately send you a new one. You can then log in and change your password to anything you’d like.

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