Contact Us About Your Membership

How can I add a custom image to my personal profile?

To create a custom profile image that will appear next to your name anytime you post a comment on our website, you’ll need to set up your own custom gravatar – also known as a globally recognized avatar.

Your custom gravatar is linked to your email address. So, it will allow you to use the same profile image on any website on the Internet that’s been gravatar enabled.

To create your free gravatar, visit the gravatar website. Be sure to watch the short video there. It will explain what a gravatar is and how you can create your own.

How can I change my password?

If you’d like to change your password, click this link and enter the email address you used to create your membership.

A password reset link will be immediately sent to the email address associated with your user account. Follow the instructions to reset your password.

I forgot my password.

If you’ve lost your password, click this link and enter the email address you used to create your membership.

A password reset link will be immediately sent to the email address associated with your user account. Follow the instructions to reset your password.

I’m having trouble logging in to the forums.

Whenever you log in, be sure to use your email address and your password.

Your password is case-sensitive.

If you continue to have trouble, please contact Member Support using the form below.

I have a different question.

The answer to most questions can be found on our Frequently Asked Questions page.

To ask questions not addressed on that page, please contact Member Support using the form below.



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