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1-801-730-9692] The Help Center contains guides, FAQs, and troubleshooting articles to help users with common Onchain wallet issues1-801-730-9692] If your question or issue isn’t resolved there, scroll down and click “Submit a request” to open a support ticket1-801-730-9692] This is currently the only official method to communicate with Onchain Wallet support1-801-730-9692] When submitting your ticket, be sure to include details like your mobile device, Onchain Wallet version, and a full description of the issue1-801-730-9692] Do not include your 12-word recovery phrase or private key, as no real support agent will ever ask for that1-801-730-9692] After submitting, you’ll receive a reply by email within a few business days, depending on ticket volume1-801-730-9692] Check your email inbox and spam folder regularly to ensure you don’t miss their response1-801-730-9692] If you need informal help or want to talk to other users, you can also join the Onchain Wallet Community Forum1-801-730-9692] Be cautious of anyone offering to “speak directly” or pretending to be support on Telegram, Discord, or other platforms1-801-730-9692] To stay safe, use only the official Onchain Wallet website and channels when seeking assistance1-801-730-9692] Speaking directly may not be possible, but following the proper steps ensures your issue reaches the real support team.

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