[Hound Dog Mom]

Hi Gemma –

I agree with Marie. I’m the one who has emailed them numerous times with no response and called them several times only to get a full voice mailbox. This is unacceptable. Being a small company this is all the more reason they should have superior customer service. In my experience most small companies have better customer service than large companies. After this experience I would never use or recommend their products. BTW – after nearly a week of trying to get a hold of them I never did.