January 4, 2015 — Big Dog Natural of Brick, NJ, has announced it is voluntarily recalling a select lot of its Big Dog Natural Chicken Supreme raw dehydrated dog food because it may be contaminated with Salmonella.
The company is also recalling its Fish Supreme product because it may be contaminated with Listeria monocytogenes.
The affected products were shipped to online customers during the period from October 31, 2015 through November 13, 2015.
About Salmonella and Listeria
Salmonella and Listeria monocytogenes can affect animals eating the products.
And there is also risk to humans from handling contaminated pet products — especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.
Healthy people infected with Salmonella and Listeria monocytogenes should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever.
Rarely, Salmonella and Listeria monocytogenes can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms.
Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.
Pets with Salmonella and Listeria monocytogenes infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting.
Some pets will have only decreased appetite, fever and abdominal pain.
Infected but otherwise healthy pets can be carriers and infect other animals or humans.
If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.
These products were sold directly to consumers through the company’s online website and in the US.
The recalled products include all weight volumes of the Big Dog Natural Chicken and Fish Supreme.
No additional products are affected by this recall.
What Caused the Recall?
Big Dog Natural became aware of a potential issue after receiving notification from the FDA that an investigative sample of Chicken Supreme tested positive for Salmonella.
And that an investigative sample of Fish Supreme tested positive for Listeria monocytogenes.
What to Do?
Consumers should discontinue feeding the affected product, monitor their pet’s health and contact their veterinarian if they have concerns.
Consumers who purchased the product can obtain a full refund or exchange by returning the product in its original packaging.
Consumers with questions should contact Big Dog Natural by calling 732-785-2600 from 9 AM to 4 PM ET.
U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.
Or go to http://www.fda.gov/petfoodcomplaints.
Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.