Dog Food Advisor Forums Dawn F

Dawn F

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  • Dawn F

    Long response …I too have been very concerned about both Orijen and Acana food as they seem to be amazing products. I wrote to Champion customer service and received the following response. It has set my mind at ease and I will be continuing using the product for now:

    “Thank you for taking the time to write to us.
    On March 1, 2018 a Class Action Complaint was brought in California against Champion Petfoods alleging that our dog food contains levels of “heavy metals and toxins” that might make the food unsafe. The claims asserted in the lawsuit are meritless and Champion Petfoods intends to vigorously defend itself in the litigation. There are no recalls for ORIJEN or ACANA as we are 100% confident that our foods are safe for pets and the people who care for them.
    For your peace of mind we want you to understand that monitoring heavy metal levels is an important control point for us, and has always been a part of Champion’s food safety and HACCP program. We systematically test ORIJEN and ACANA products for heavy metals (arsenic, cadmium, lead and mercury) at two third party laboratories using the Official Methods of Analysis by Association of Analytical Communities (AOAC).
    We share statistically analyzed data from over the past 3 years in comparison with NRC standards for heavy metals and the MTL’s (maximum tolerable limits) listed in the FDA Target Animal Safety Review Memorandum in a White Paper on our website. ORIJEN and ACANA Foods in Comparison to Pet Food Safety Standards
    I have attached the White Paper – Heavy Metal and Pet Food for easy access.
    We have been assured by our supplier that all Champion Petfoods packaging is BPA free.
    All Champion packaging is in full compliance with the CFIA in Canada, FDA in the USA and applicable packaging food additive regulations. In addition, the raw materials (including resins, additives and processing aids) used in the manufacturing of our food packaging are cleared for food contact and processing applications by Federal regulations.

    I understand that you may be concerned about this lawsuit, our pets are family to us and we all want to ensure that we are doing the very best that we can for them. I want you to be confident in the safety and quality of our products, and I hope that this information I’ve provided is helpful. We will be sharing more information as it becomes available on our social media platforms and our websites.
    Should you have any other questions please feel free to contact us.”
    Customer Care
    Champion Petfoods LP

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