Apparently there is a market withdrawal of Super Snouts water soluble tinctures. It seems the product was not stable when subjected to heat during shipping. Currently, it appears that Super Snouts is alerting retailers. I do not find mention of this withdrawal on their website.
Additionally, it does not appear that retailers are being advised to alert consumers. From a FAQ they apparently released to retailers, “Do I need to contact any of my customers ?” They answer “No, this is not a safety issue. It is a quality issue with odor [which Super Snouts describes as “funky”] and appearance”
Personally, I think if a problem is severe enough that the company is withdrawing the products from the market, they should alert consumers and offer them refunds.
What do you think?
- You must be logged in to reply to this topic.