[Bill M]

What I’m saying is that the removal of reviews is not actually illegal, and wouldn’t be considered a valid complaint by the BBB… who has deleted reviews themselves at the request of the company. I say that with experience, because I’ve had one of my own reviews removed by the BBB for a different matter entirely. My point is that the BBB is an irrelevant source of information when it comes to the practice of removing reviews, and that point still stands.