Why have I stopped getting recall alerts?

If you haven’t received an email alert from us for a while, it could be because there haven’t been any recent recalls to report. Or they may be getting trapped in your spam filter.

Recall events are random and occur on an irregular basis. So, we keep a list of all recalls going back to October 2009 posted on our website.

You can view this list by clicking the Recalls link located in the red navigation bar at the top of every page on our website. We are not aware of any other events that have not been included on our list.

If you still believe you’re having a problem receiving recall alerts, please contact Guest Support. Be sure to include the actual email address you used when you signed up for our Recall Alerts list.

Category: Questions Related to Recalls

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