Centinela Withdraws Duck Jerky Treats from Stores


December 11, 2015 — Thanks to a tip from a reader, The Dog Food Advisor has learned that on October 16, 2015, Centinela Feed and Pet Supplies of Torrance, California, announced it was voluntarily withdrawing all Welcome Home Duck Jerky and Duck Treats from its stores.

Unfortunately, the company did not include an identifying image of the defective product or any specific batch information with this announcement.

Centinela Feed and Pet Supplies Logo

What Caused the Product Withdrawal?

During a routine FDA product sampling, Centinela was notified that trace amounts of antibiotic and antiviral agents not approved for use in poultry in the United States had been discovered in the affected products.

According to the company…

While we have had no reports of pets having been harmed, we are choosing to withdraw all Welcome Home Duck Jerky and Duck treats dated before January 22, 2017.

No further information is available.

What to Do?

Customers were advised to return their Welcome Home Duck Jerky and Duck treats to any Centinela Feed and Pet Supplies store for a full refund or exchange.

For more information, contact Centinela Feed & Pet Supplies at [email protected] or call 310-212-1000.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

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  • SheNemo


  • Susan T. Richardson

    The lot # is 2016.11.24

  • Susan T. Richardson

    Welcome Home Duck Jerky Treats manufactured and sold by Centinela Feed. The lot # is 2016.11.24

  • Susan T. Richardson

    Here is a pic of the Welcome Home Duck Jerky Treats manufactured and sold by Centinela Feed. Our dog consumed these duck treats and we believe that these treats got our dog sick. We trusted Centinela Feed but they put a product on their shelves that was not approved by the United States.

  • SheNemo

    And YES, the chicken jerky treats are his favorite of anything out there!!!
    God only knows what’s really in there!

  • SheNemo

    Call me when done, I don’t have time, I did make some P/Nut Butter bones once, bought the silly bone mold, but wanted to eat them myself, lol. He (my pic here) loved them!

  • SheNemo

    Thanks again, I will do this, have done so for some of my stuff that I freeze in my bags, put the label in my bag, so thanks, ( like self-rising or plain flour) never tho to do so with dog food, will now!

  • SheNemo

    Thanks!! I will remember that logo now, and do appreciate your help, we all do.
    We know where our hearts are, so from that I’ll quote from an email I got about a month ago, sure all have seen it but everything it shows, dogs doing things, and just being cute and lovable, this man says, “And God made a dog”…………..
    I see stories on TV now, one last nite-service dog went missing, family going nuts, live TV crew there filming the sad family, and they saw the dog about half a mile away, and alllll, including the TV man with camera – lol – ran to the dog, so with tears in my eyes a little, I said, “And God made a dog”………..
    Thanks for you service to us! And our pets!

  • You can always buy Kali Wags – hand made from human quality, locally sourced ingredients.

  • Never discard any food or treats packaging.

    Whenever you use an airtight container, the food or treat should ALWAYS remain within its original packaging. Otherwise, you’ll have no batch information or any other way to identify a defective product.

  • Unfortunately, it appears the company does not provide an image of the package anywhere on its website or on the announcement. So, we have no image to show you.

    The logo is the best we could do.

  • SheNemo

    And that logo does not help, maybe because I “don’t know it”, but need to see the whole package.

  • SheNemo

    PLEASE-PLEASE, show us the bag-box-can- container, whatever this stuff is in, I buy a lot and keep allllll in air-tight containers, you used to show the product. I know when I see it if I bought it!!
    Please do so.

  • fullerlifes

    We can also buy a dehydrator and do it ourselves!!

  • Laurie Cederstrom Matson

    This is an indication that the chicken and duck is being imported is coming from China. Illegal antibiotics that are overdosed!! China will never change what they’re farmers feed they’re livestock!!! Sulfonamide drugs are illegal. Lots of people and pets are allergic to sulfa antibiotics. That’s why the jerky treat fiasco has killed so many dogs!!!